Privacy Policy

1. Information We Collect

Information You Provide

• • Email address - For waitlist registration and communication
• • Profile information - Name, preferences, and viewing history (when you create an account)
• • Feedback and support - Messages you send us

Information We Collect Automatically

• • Usage data - How you interact with our app
• • Device information - Browser type, operating system, device identifiers
• • Log data - IP address, access times, pages viewed
• • Analytics data - Aggregated usage patterns to improve our service

2. How We Use Your Information

• • Provide our service - Deliver personalized TV recommendations
• • Improve our product - Analyze usage to enhance features
• • Communicate with you - Send updates, support responses, and notifications
• • Ensure security - Protect against fraud and abuse
• • Comply with legal obligations - Meet regulatory requirements

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share information in these limited circumstances:

• • Service providers - Third parties who help us operate our service (hosting, analytics, email)
• • Legal requirements - When required by law or to protect our rights
• • Business transfers - In the event of a merger or acquisition
• • With your consent - When you explicitly agree to sharing

4. Data Security

We implement industry-standard security measures to protect your data:

• • Encryption - Data encrypted in transit and at rest
• • Access controls - Strict employee access limitations
• • Regular audits - Security assessments and monitoring
• • Secure infrastructure - Enterprise-grade cloud hosting

5. Your Rights and Choices

You have the following rights regarding your personal information:

• • Access - Request a copy of your personal data
• • Correction - Update or correct inaccurate information
• • Deletion - Request deletion of your personal data
• • Portability - Export your data in a common format
• • Opt-out - Unsubscribe from marketing communications
• • Restrict processing - Limit how we use your data

To exercise these rights, contact us at privacy@seen.rocks

6. Cookies and Tracking

We use cookies and similar technologies to:

• • Remember your preferences and login status
• • Analyze website traffic and usage patterns
• • Provide personalized content and recommendations
• • Measure advertising effectiveness

You can control cookies through your browser settings, but this may affect website functionality.

7. Third-Party Services

Our service integrates with third-party platforms and services:

• • Streaming services - To provide availability and deep linking
• • Analytics providers - Google Analytics, Hotjar for usage insights
• • Email services - For transactional and marketing emails
• • Social platforms - For authentication and sharing features

These services have their own privacy policies that govern their data practices.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data, including:

• • Standard contractual clauses approved by the European Commission
• • Adequacy decisions for countries with sufficient data protection
• • Privacy Shield certification (where applicable)

9. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• • Account data - Until you delete your account
• • Usage data - Up to 2 years for analytics purposes
• • Support communications - Up to 3 years
• • Legal compliance - As required by applicable law

10. Children's Privacy

Seen is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes by:

• • Posting the updated policy on our website
• • Sending you an email notification
• • Displaying a prominent notice in our app

Your continued use of our service after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: